- General
Q. Why are your products so cheap?
A. BEAR Software Solutions produce simple custom software for clients in many different sectors. These clients pay for the initial time and investment that went in to developing the package. However, we have agreed with our clients that these applications can be distributed at a reduced cost to the general public.
Q. Who processes my credit card payment? Is it safe?
A. BEAR Software Solutions uses the services of 2Checkout to process your credit card payment. 2Checkout is the online distribution center for over 300,000 tangible or digital products and services. Established in 1999 and headquartered outside Columbus, Ohio, 2Checkout.com Inc. provides turnkey e-commerce solutions to thousands of business customers around the world. 2Checkout.com's proprietary technology supports back-office functions including financial reporting, tracking, fraud prevention, affiliate tracking, customer service and sales tracking. 2Checkout meets all BBBOnLine Reliability participation and Better Business Bureau membership standards and is authorized to display the BBBOnLine Reliability seal.
At no time does BEAR Software Solutions have access to your credit card number.
Q. Why do you want my email address?
A. When you purchase a registration code for our software we prefer to send it to you via email rather than redirecting you to a site which publishes a registration code. Having your email address means that we can discern who has legitimately purchased the product and therefore allow us to focus in on supporting our genuine customers. Similarly we will only entertain support questions from email addresses that exist on our database.
